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Privacy Policy
Last updated: January 9, 2026
1. Introduction
Q4TV is committed to protecting the privacy of its users. This privacy policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).
2. Data Collected
We only collect data necessary to provide our services: full name, email address, WhatsApp number, and payment information. Payment data is processed securely by our payment partners (SumUp, PayPal) and is not stored on our servers.
3. Use of Data
Your data is used exclusively for: creating and managing your account, sending your login credentials, customer support via Telegram and email, and communications related to your subscription. We never use your data for advertising purposes.
4. Data Retention
Your data is retained for the duration of your subscription and up to 3 years after its expiration for legal reasons. You can request the deletion of your data at any time by contacting us.
5. Third-Party Sharing
We do not sell or rent your personal data. We share your information only with: our secure payment processors (SumUp, PayPal), our email delivery services, and legal authorities if required by law.
6. Data Security
We implement technical and organizational security measures to protect your data: SSL encryption, secure servers, restricted data access. Our payment partners are PCI-DSS certified.
7. Your Rights (GDPR)
Under GDPR, you have the following rights: right of access to your data, right to rectification, right to erasure ('right to be forgotten'), right to portability, right to object. To exercise these rights, contact us at contact@q4tv.tv.
8. Cookies
Our site uses essential cookies for its operation and to improve your experience. We do not use advertising cookies or third-party trackers. You can configure your browser to refuse cookies.
9. Changes
This policy may be updated occasionally. We will inform you of any significant changes by email or via a notification on our site.
10. Contact
For any questions regarding your personal data, contact our Data Protection Officer: contact@q4tv.tv or via Telegram (@q4tvglobal).